MakeMyTrip India — 30% charges for modification in booking even before

I have booked hotel royal batoo on 27-9-19 for 5 days for my friends and i have modified my booking on 15-10-19 and they have changed rs. 4137/- on 01-12-19 of cancellation charges. This is totally unlawful. Even hotels are not charging for cancellations like this. I have also takes with mmt and they send message as below:

Dear guest,

Greetings from makemytrip..!!

We would like to inform you that inr 4, 137 has been charged from your card, because you done the amendment online 30 % charges was there, so same has been deducted in this booking.

So, there is no extra charges which has been charged from our end.

As of now, we are closing this reference, however, if you need any further assistance., please connect with our chat or voice customer support team as we will be glad to assist you.

Mmt

Transaction id: [protected][protected]
Transaction id: [protected][protected]
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I want to delete my account Because I want to delete my travel history and there is no option to delete it, and I have my personal isshu So I want to delete my account and I ll open it with another number..

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