[Resolved]  MakeMyTrip India — Account debited but Flight Ticket not booked ,NO Booking id found

Website:

MAKEMYTRIP

On 14th July 2021 I was booking darbhanga to delhi flight from MakeMyTrip app. I use netbanking gateway. It failed to booked tickets but deducted amount from bank. I tried to call customer care but there is no way option for failed booked payment refund. So I mailed to MakeMyTrip Id [protected]@makemytrip.com. It response
(Dear Customer,
Thank you for contacting us. We request you to visit the My Trips page via app or website for your booking related query.
Regards,
Team MakeMyTrip).
There is no way to directly any person for failed booked payment refund matter. I got sms deducted amount from bank.
(Dear Customer, Thx for INB txn of Rs 4299 from A/C X5294 to MyBiz Make.Ref IGALNJNUI4 pm 14Jul 21).

Pl refund asap .