[Resolved]  MakeMyTrip India — against agent megha

I had requested for a quatotaion for my trip which she had provided later i could not get back due to work issues i was held up she called after 2 days i was travelling and later on i was not able to attend the call to which she has msg me that it's better to close the query than to cut the call is the agent wish that a customer should attend the call whenever they please. I have been making my booking thru makemytrip for the past 10 yrs and this the first time such agents are coming. If you are having such agents then it's better not to go with makemytrip hereafter.
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Sep 28, 2019
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2019
MakeMyTrip India Customer Care's response
Dear Suhi,

Apologies for the trouble caused to you

We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. if you want any further quotation then please call on our toll free number and they will connect you to our sales team.

Regards,
Team- MakeMyTrip Care
Complaint comments 

Comments

I booked rail ticket online on 5th Jul 19 for Rd 540. I did Not receive the ticket. I got a msg that refund will be transferred to my account in 10 working days, but no refund till date.

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