MakeMyTrip India — Airline Refund the Amount to MMT but MMT haven't refunded me yet

Address:

PUNE

I had booked flights from Ahmedabad to Pune via MAKEMYTRIP for a family trip viz GO AIR. Travelling was only in March 28th but due covid it was autocancelled so I booked for next date that is may 04th 2020. Again the flight was cancelled due to Covid. Money was put into escrow account, as was earlier informed by airlines and could be utilised by May 2021 However, last week GO AIR cancelled my Bookings of rs 10386 and refunded partial money rs 5715 to MAKEMYTRIP. I have been trying multiple phone nos. of MAKEMYTRIP, but unable to get thru a customer service and all the calls are forwarded to auto-message. I feel cheated and lost. Please help my booking id NF[protected].