[Resolved] MakeMyTrip India — airline tickets | |
I have suffered severe loss for having booked in make my trip. I took up an offer of make my trip which booked two connection flights of two airlines with over 4 hours layover in mumbai. I took up the deal as i knew that make my trip was an app that can be trusted. My flight was scheduled at 20:15 on 28th of june 2019. On 28th of june at 05:48am a delay was announced and when i went to the airport i was informed that this flight of air india is prone to delays and that it was my mistake that i trusted the site. I called the toll free number of make my trip to do any alteration in the schedule but they took no responsibility. They said i could cancel my second flight as that was the only thing that could be done but then they will not refund me fully, not even half a part of it as they blamed me for having booked. I had to book fresh tickets which led to a loss of 17000 rupees with an initial loss of 10, 000 for my connection flight. Was this information helpful? | |
Aug 19, 2019 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Jul 08, 2019 MakeMyTrip India Customer Care's response Dear Customer, Greetings from MakeMyTrip.com We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly. We thank you for writing to us. Regards, Team - Makemytrip | |
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