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[Resolved]  MakeMyTrip India — amount deducted, booking failed

While booking the tickets on make my trip app from kolkata to srinagar for august 01 2019 the payment was deducted from my account but the booking failed.in the second attemp the booking was successful and the amount was again deducted. The details are attached with the mail.

Bank name: jammu and kashmir bank
Amount deducted : rs. 7396.00

Plz help me in recovering my lost amount
amount deducted, booking failed
amount deducted, booking failed
amount deducted, booking failed
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Jul 29, 2019
Complaint marked as Resolved 
Jun 25, 2019

Complaint Status

MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2019
MakeMyTrip India Customer Care's response
Dear Customer,

Greetings from MakeMyTrip.com

We are sorry to read about the issue.
Please accept our sincere apologies for the inconvenience caused.

In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly.

We thank you for writing to us.

Regards,
Team - Makemytrip
Complaint comments  2 CommentsShareTweet

Comments

I created an account on make my trip. I tried to delete it by looking into the account but couldn't find an option 'to delete'. Why doesn't make my trip have an option to delete while every other site does.
This is very annoying so please help me out. I would be very pleased if you could delete it permanently for me. Kindly do the needful.
I have made payments but they are not reflecting in my account. There is no contact details for mmt or capital float. I'm confused and don't know what to do

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