[Resolved] MakeMyTrip India — amount deducted, booking failed

[Resolved] MakeMyTrip India — amount deducted, booking failed

U usb_ubaid

While booking the tickets on make my trip app from kolkata to srinagar for august 01 2019 the payment was deducted from my account but the booking failed.in the second attemp the booking was successful and the amount was again deducted. The details are attached with the mail. Bank name: jammu and kashmir bank Amount deducted : rs. 7396.00 Plz help me in recovering my lost amount +3 photos Was this information helpful? No (0) Yes (0)
Jul 29, 2019 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Jun 28, 2019 MakeMyTrip India Customer Care's response Dear Customer, Greetings from MakeMyTrip.com We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly. We thank you for writing to us. Regards, Team - Makemytrip
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Comments

Shindu12

from Chandigarh, Chandigarh

I created an account on make my trip. I tried to delete it by looking into the account but couldn't find an option 'to delete'. Why doesn't make my trip have an option to delete while every other site does.
This is very annoying so please help me out. I would be very pleased if you could delete it permanently for me. Kindly do the needful.

Ravi M Kukreja

from Mumbai, Maharashtra

I have made payments but they are not reflecting in my account. There is no contact details for mmt or capital float. I'm confused and don't know what to do