[Resolved] MakeMyTrip India — amount deducted, booking failed
While booking the tickets on make my trip app from kolkata to srinagar for august 01 2019 the payment was deducted from my account but the booking failed.in the second attemp the booking was successful and the amount was again deducted. The details are attached with the mail.
Bank name: jammu and kashmir bank
Amount deducted : rs. 7396.00
Plz help me in recovering my lost amount
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Jul 29, 2019Complaint marked as Resolved
Jun 25, 2019
MakeMyTrip India customer support has been notified about the posted complaint.
Jun 28, 2019MakeMyTrip India Customer Care's response Dear Customer,
Greetings from MakeMyTrip.com
We are sorry to read about the issue.
Please accept our sincere apologies for the inconvenience caused.
In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly.
We thank you for writing to us.
Team - Makemytrip