[Resolved]  MakeMyTrip India — amount deducted but no booking happened.

Hello,

I tried to book a ticket through guest account and money got deducted. But i didn't get ticket information or booking i'd.

The ticket is booked in the number:
[protected]
Mail i'd: [protected]@gmail.com
Transaction number :[protected]Hdfc)
Transaction date:[protected]
Ticket : air asia (Goa - bangalore 30/12/2018)

Please let me know what have happened.
Please contact me in [protected]

Regards
Aswathy
Was this information helpful?
No (0)
Yes (0)
Feb 8, 2019
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2019
MakeMyTrip India Customer Care's response
Dear AswathyR Menon

Greetings from MakeMyTrip.

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

Further, in reference to your complaint, as per our records, this transaction was unsuccessful and the amount must have been reversed now in your account through your bank since it was stuck at the payment gateway’s end. We thank you for writing to us.

Regards,
Team - MakeMyTrip Care
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MakeMyTrip India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    8076
    Pending
    0
    Resolved
    3068
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    View all MakeMyTrip India contact information