MakeMyTrip India — amount deducted twice for online flight booking

Address:560099
Website:Www.Makemytrip.com

I did 2 flight bookings on 19 feb, 2019. For both my bookings i paid by google pay. First transaction for both the booking was showing failed. So i did the payment again. But the amount was deducted twice from my account. It seems to be a bug in the app. Eventhough it shows the transaction is cancelled, the amount debited is not refunded back. And there is no way to raise a complaint of this seriousness. All the customer care portals show flight related automated services. The amount needs to be refunded back.
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MakeMyTrip India customer support has been notified about the posted complaint.
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Hi, I booked a round trip in flights via MakeMyTrip. The amount got deducted but I didn't receive any confirmation. I tried calling and it's not been answered. I mailed and I didn't receive any reply. And there is no option to chat to anyone.

Can I get a quick refund or a confirmation of the booked flights??

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