[Resolved]  MakeMyTrip India — behaviour of executives and resolution of holidays booking canceled by airlines and makemytrip

Address:	Gurgaon, Haryana, 122001
Website:	Make my trip India

Not get the resolution of booking which i had with them, not giving response to us and we are on the way but everyone forcing us to get refund as per their terms and conditions after deductions and not providing us any solution, very bad behaviour, due to flight canceled by airlines second time and it’s updated to customer before an hour only when customer reach to catch the flight, when we contact to make my trip team as because we booked through them they were put us on hold again and again and when we contact them at last their behaviour was very rude and they forcing us again and again for cancelation and get refund of flight and food r hotels they told us that is not refundable. When we ask him to provide us for different destinations options they did not provide and again forcing for cancellation with their terms and conditions, now the thing is that they are not providing any solution and not even ready to refund us full amount which we paid.
Need help in this asap