[Resolved]  MakeMyTrip India — booking did not happen but amount deducted from the main account

I tried booking a round trip flight from bengaluru to lucknow yesterday. While the amount was deducted from my account, i received no confirmation/tickets/pnr for my booking.
The automated customer care services have been pretty ineffective in addressing my issue.
I tried sending an email on the [protected]@makemytrip.com but received an automated reply as well.
Kindly let me know if my money will be refunded or should i wait for the tickets. This would help me in making my further travel plans