[Resolved] MakeMyTrip India — booking failed and money got deducted twice

1 Review
 Sanya Raj on May 19, 2019
I was in desire to travel from Patna to kota.so I chooses to book tickets from makemytrip app. But due to technical problem it failed twice and my money deducted twice.i was told that I would be refunded till 20 may.but yet I am not refunded kindly refund my money back.i am so hopeless now.its a cheat.i also tried talking to helper Myra and Kunal on mamemy trip app. Kindly refund my 1960 money back.i would be grateful to you
Complaint marked as Resolved Jun 27, 2019

Complaint Status

[May 19, 2019] MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
MakeMyTrip India Customer Care's response, May 22, 2019
Dear Sanya,
Regret the inconvenience
We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further.
Team- MakeMyTrip Care
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    MakeMyTrip India - booking failed and money got deducted twice