[Resolved] MakeMyTrip India — booking id nh[protected] | |||
Refer to booking id, during booking i had mentioned both the child age 8 yrs, and make my trips charged me amt and i have paid full amt, during check in hotel, hotel asked me one extra bad for one child 800 rs per day this is very bad experience with me and i will go to legal for that, you just think, if my child is an age of 8 yrs why i give wrong details to you where i know that in hotel, can be known that child is not 5 yrs, i want to tell you that i have given correct details according i have paid full amt, after that this kind of cheating you have done with me, i will circulate your bad experience to all social media bcz all the people can know how you are cheating the customer, i need full clarification for that and pay charges to hotel by yours, Room also has shown for 4 ppls ( 2 adult + 2 child ) can accommodate, where as we check in we have been given other room, pics are attached, urgently clearly on that Was this information helpful? | |||
Jul 16, 2019 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support May 31, 2019 MakeMyTrip India Customer Care's response Dear Jayesh Thaker, Greetings from MakeMyTrip! We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly. We thank you for writing to us. Regards, Team - MakeMyTrip Care Verified Support Jun 12, 2019 MakeMyTrip India Customer Care's response Dear Jayesh, Regret the inconvenience! In reference to your complained, we have initiated the refund of INR 2400 on 22-May-19 and the Refund Reference Number for the transaction is #952480. Please note refund would reflect in your account as per bank processing cycle. Regards, Team- MakeMyTrip Care | |||
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