MakeMyTrip India — booking id nl[protected] tickets not delivered

Address:	Gurgaon, Haryana
Website:	makemytrip.com

With reference to the above booking id,
I imran khan want to state that i had booked a trip to thailand, travel date 12th december.
My parents are travelling and they are old.
The journey date is 12th and still the hotel vouchers are pending..
I am surprised to see how much negligence is there from make my trip.
Two elderly people are travelling and every time i am following up with you. I followed up for almost 10 days to get the flight tickets. Now i am following up for the hotel vouchers.
This thing is creating a panic amongst my family members. No single communication is there from your side. You are redirecting calls and making me wait for 15 to 20 mins just to talk to the customer care executives.
If you cant give the things you promise then please dont conduct any international trips.
You people dont even know how to take care of customers.
Another thing it was confirmed by mr. Akaash kumar (Akaash. [protected]@makemytrio.com)
That visa will be done by you. Now i came to know that my parents will hav to take visa from thailand airport.
Hotel vouchers will be delivered 4 days before, its still not with me. I just waste my time calling and following up with you repeatedly.
If you cant conduct the trip properly give me my full refund else i will be compelled to take legal actions.

Imran khan
[protected]
[protected]@yahoo.com