[Resolved] MakeMyTrip India — booking invoice not made on account holder's name

MANU KHURANA

from Mumbai, Maharashtra

Website:

makemytrip.com

I am registered on makemytrip.com for booking flight tickets/booking holtels etc. I recently booked my flight on 14th sepetember to for me, my wife and my son. After booking when i checked the invoice to my surprise the ticket was booked on the name of my wife not on my name, the account is on my name the makemytrip.com page clearly mentions it. The bookihng was even done from my bank account. During booking no where it was mentioned that the booking will be invoiced on the name of passenger selected first or any such thing. The makemytrip account is on my name. I want makemytrip.com to rectify the invoice.

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Nov 8, 2017

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2017

MakeMyTrip India Customer Care's response Dear MANU KHURANA,

Greetings from MakeMyTrip!!

We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience and delay in response. Further, in reference to your complaint while validating the issue we have found that your concern is more than 10 days old. So, we hope your concern has been resolved. If in case this is still unresolved, please provide below details so that we can check and resolve this on priority:

Please provide us with the following details: -

• E-mail ID or
• Mobile Number used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.
Team-MakeMyTrip Care