[Resolved]  MakeMyTrip India — booking not confirmed and no response for the complaint

Hi,

I am kishore. I have made hotel booking though makemytrip and i have paid the full amount. Booking id nh[protected].

After few days, i got a message saying that my booking was not confirmed and when i approach customer care, they have suggested few hotels which are less costlier compared what i have paid for. So i have rejected the new hotels what they have suggested.

I have picked up some hotels which are good and the cost of these hotels are high now but at the time of booking the new hotels cost what i have suggested is on par with my original hotel cost.

But makemytrip team is not ready to book the new hotel i have suggested and they told higher level management has the right to book this hotel and they will call me in 48 hrs.

It has more than 5 days but no body called me. I have been calling to customer care on a daily basis but i am keep hearing the answer that they will call me.

Please help me with this issue. My travel date is approaching. Now the hotel prices are much higher and very few options are available now.