[Resolved]  MakeMyTrip India — booking not showing in the hotel after being booked through make my trip

Address:143 ram vihar, Delhi-110092, New Delhi, Delhi, 110092

My name is ashish marwah i have booked a hotel in singapore with the name of holiday inn singapore orchard city center on 6 march 2019 and my booking id is nh[protected]. I paid an amount of rs 45529/- to them. Next day when i confirmed with the hotel they said that we do not have any booking under this name and then i called and complaint the matter at the helpline number of make my trip. There executive told me to wait for 24 hrs but i did not got any call back from them in 36 hrs, then i again called back on the same number the second day and again they told me the same thing, now its been 6 days i have been calling them and my problem is not resolved. I am in a great trouble because of them. I want to resolve this matter as early as possible.
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Apr 30, 2019
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2019
MakeMyTrip India Customer Care's response
Dear Ashish,

Regret the inconvenience!

In reference to your complained, your booking is confirmed and we have sent you the confirmation number via CRM Reference ID[protected]

Do write to me for any assistance

Regards,
Salman Ahmad
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