Makemytrip India — booking room through you
Krkrk1593 on May 13, 2019
NH[protected], we booked one room through you on 11th night, and presenting the confirmation the hotel denied to give room, as the hotel was full, we wait in the hotel till early morning, no response. They told us the room is been sold to somebody else. and we were forced to stay on the road .
we been complaining through customer service and no response.
what shall we do?
[May 13, 2019] MakeMyTrip India customer support has been notified about the posted complaint.
Verified SupportMakeMyTrip India Customer Care's response, May 22, 2019
Regret the inconvenience!
In reference to your complained, we have initiated the full refund along with INR 1000 voucher as compensation for you.
Really sorry once again for the trouble caused to you.
Team- MakeMyTrip Care
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