[Resolved] MakeMyTrip India — booking room through you

[Resolved] MakeMyTrip India — booking room through you

K krk1593 from Neyyattinkara, Kerala

NH[protected], we booked one room through you on 11th night, and presenting the confirmation the hotel denied to give room, as the hotel was full, we wait in the hotel till early morning, no response. They told us the room is been sold to somebody else. and we were forced to stay on the road . we been complaining through customer service and no response. what shall we do? Was this information helpful? No (0) Yes (0)
Jun 26, 2019 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. May 13, 2019 Updated by krk1593 NH[protected], we booked one room through you on 11th night, and presenting the confirmation the hotel denied to give room, as the hotel was full, we wait in the hotel till early morning, no response. They told us the room is been sold to somebody else. and we were forced to stay on the road . we been complaining through customer service and no response. what shall we do? Verified Support May 22, 2019 MakeMyTrip India Customer Care's response Dear Krk, Regret the inconvenience! In reference to your complained, we have initiated the full refund along with INR 1000 voucher as compensation for you. Really sorry once again for the trouble caused to you. Regards, Team- MakeMyTrip Care
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