[Resolved]  MakeMyTrip India — bus ticket cancellation refund is not yet credited in my account

Address:

Rohini (Manghat House), Mezhathur (PO), 679534

Sir,
I had cancelled my bus ticket booking from palakkad to pondicherry (2tickets) and pondicherry to palakkad (2tickets) on 28th february.. But till today the refund amount is not credited to my account. I had contacted the bank (Sbi branch koottanad, kerala) with the reference number got from make my trip customer service centre. But the amount is not credited yet. They says that there is some technical errors and i have to file a dispute in upi as i had paid the amount of the tickets from my google pay. I did that last month. Booking id of palakkad to pondicherry bus ticket is nu[protected], reference pnr is 34dzz8he and[protected] is the reference number provied from the customer care of make my trip. Booking id of pondicherry to palakkad bus ticket is nu[protected], reference pnr is 34j89fkm and[protected] is the reference number given from the customer care
Please help me out to get the refund amount.
I had also cancelled 2 tickets on may 24th (Booking id-nu[protected] and reference pnr 64enq6eu) and i would like to get the refund amount asap.
I am attaching the screen shots of the details.
Thanks and regards
Silpa. K