[Resolved]  MakeMyTrip India — bus tickets booked is canceled by operator refund not done

Address:560076

My booking id nu[protected], nu[protected] and complaint number[protected].
When communicated to make my trip that the above refereed booking bus operator canceled the trip from his end and asked for refund the customer representative of bus operator mentioned we should contact make my trip and make my trip since past 3 days mentioning it will resolve in 24 hours but till date no refund or communication. They been cheating customers and action need to be initiated.

Regards

Vidyanand
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Nov 6, 2017
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2017
MakeMyTrip India Customer Care's response
Dear Vidyanand,
Greetings from MakeMyTrip!!
We are sorry to read about the issue, In reference to your complaint regarding the refund.
Please be noted that we are investigating the facts and will update you shortly for the same.
Assuring Best Services.
Regards
MakeMyTripCare.
Verified Support
Oct 06, 2017
MakeMyTrip India Customer Care's response
Dear Vidyanand,

Greetings from MakeMyTrip!!

In reference to your concern, please be advised that, we have processed full refund against both the bookings. We hope your concern has been resolved as per your expectations. We thank you for contacting us.

Regards
MakeMyTripCare.
Complaint comments 

Comments

Had done by flight booking to Bali from Mumbai to and fro. Along with baggage and meal both d ways. They charge u more than other website, n when u tell them, they will show their company policy.
My returned baggage was not booked due to "technical error" for which they are not even ready to pay me refund.

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