[Resolved] MakeMyTrip India — bus tickets booked is canceled by operator refund not done | |||
My booking id nu[protected], nu[protected] and complaint number[protected]. When communicated to make my trip that the above refereed booking bus operator canceled the trip from his end and asked for refund the customer representative of bus operator mentioned we should contact make my trip and make my trip since past 3 days mentioning it will resolve in 24 hours but till date no refund or communication. They been cheating customers and action need to be initiated. Regards Vidyanand Was this information helpful? | |||
Nov 6, 2017 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Sep 26, 2017 MakeMyTrip India Customer Care's response Dear Vidyanand, Greetings from MakeMyTrip!! We are sorry to read about the issue, In reference to your complaint regarding the refund. Please be noted that we are investigating the facts and will update you shortly for the same. Assuring Best Services. Regards MakeMyTripCare. Verified Support Oct 06, 2017 MakeMyTrip India Customer Care's response Dear Vidyanand, Greetings from MakeMyTrip!! In reference to your concern, please be advised that, we have processed full refund against both the bookings. We hope your concern has been resolved as per your expectations. We thank you for contacting us. Regards MakeMyTripCare. | |||
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My returned baggage was not booked due to "technical error" for which they are not even ready to pay me refund.