[Resolved] MakeMyTrip India — cab | |||||
I had booked the cab on 10th december for my ride next day i. E. 11th of december from chandigarh to new delhi, the pick up time was 9:30 am but the cab came at 9:50 am. I had paid my trip amount online. When we reached derra bassi just on the outskirts of chandigarh. The driver demanded money for diesel. I told him about the online payment. We got stranded over there for 45 min as he had know money and money is being send by patym then somebody is coming with money and after 45 min he asked me to pay the money and the cab owner told me he will pay me the money online. After this in ambala first the tyre got punctured beyond repair and its replacement was also weak as we went ahead about 2 kms this tyre also puntured by this time it was 1:00 pm and i had to reached Delhi by 4:00 pm as my mother had to catch a train. On the return journey i had to pay for tube and after that we reached chandigarh at 3:30pm. The cab owner paid me the 2100 i had paid on diesel, tube and tyre repair. In between all this i called mmt and there was no response from them. So, i am calling them but they are not taking my call and they are sending mail that my trip is completed and after that i told them what happened no response from them. I just want my refund and the toll money i had to pay which was also included in my fare and tell me what are they doing about the railway ticket money that i lost because of them. Was this information helpful? | |||||
Jan 31, 2018 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Dec 26, 2017 MakeMyTrip India Customer Care's response Dear ManjitchdWe are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further, while looking into your concern we have found that a few important details are missing. Please provide us with the following details: - Booking id or E-mail id/mobile number entered at the time of booking. We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care | |||||
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