[Resolved] MakeMyTrip India — cab services | |||
With reference to the Cab service vide booking ID NC[protected], booked through MAKEMYTRIP APP the cab did not turned up on the day of booking. Not only that MMT arranged a tri-party tele-conference with Cab vendor on the same day and tele-conference conducted for around one hour. CAB Vendor informed me after listening that they can not provide this service and asked me to book another booking of cab with another vendor. Even MMT executive promised me to refund the full amount. But MMT has charged full amount even though the services was not availed. I want my hard earned money back. Was this information helpful? | |||
Jul 29, 2019 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Jun 28, 2019 MakeMyTrip India Customer Care's response Dear Customer, Greetings from MakeMyTrip.com We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly. We thank you for writing to us. Regards, Team - Makemytrip | |||
1 Comment | |||
Comments
I got mail form make my trip team . to give my refund amount 3 to 5 working days . but didnt get amount . and their no option to contact their team after 7 days . I attached mail photo . please take a action asp.
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