[Resolved]  MakeMyTrip India — cab trip from delhi to jaipur

Address:

New Delhi, Delhi

I booked a cab vide nc[protected] for going to jaipur on 25.02.19 from make my trip.com (Mmt). Driver though little late was there. But his name, his phone no and his car no. Were different from the one we were given by mmt through sms. Car was very dirty, it was virtually stinking, and its tyres were flat. We still proceeded. On the way we had 3 punctures and in two cases tyre tubes were found unrepairable and new had to be put in. Of course i advanced the money. When jaipur was hardly 28 km away, its cng got exhausted. We took 8 hours to reach jaipur instead o[censored]sual 4. I still thank almighty that we were alive and safe otherwise mmt had put us in a virtual death trap.. We both are senior citizens (78 and 72 respectively) one can imagine how much we were tortured mentally and physically by this road trip to jaipur.
On return i filed my complaint with mmt and asked for total refund. Company is dilly-dallying.