[Resolved] MakeMyTrip India — cancellation and refund money

summit sajwan

Address:	Gurgaon, Haryana, 122001
Website:	www.makemytrip.com

My complaint is..14th february 2018 was my flight 15:10, emirates-514
Booking id.. Nn[protected]
But m late.. So flight miss, after 1hour i have cancel my own ticket, your website not receive my complaint, my complaint pending for 2 days, 16th feb company person call me about my cancellation, he tell me i give you only 18000 rupees only.. Why i accept this money.. I want my full money.. Either i will police complaint..
Thankss

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May 6, 2018

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Apr 04, 2018

MakeMyTrip India Customer Care's response Dear summit sajwan
Greetings from MakeMyTrip!!
In reference to your concern while validating your case we have found that our concern team has handled your case. They have checked with airline and they informed that, passenger had done the date change on same date at Dubai Airport and used the E-ticket in latter flight hence there will be not any refund as this ticket cannot be cancelled by the airline.
If airline promised you any refund please provide us any mail from airline end as airline denied cancellation of this booking.

Regards
Team-MakeMyTripCare.