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[Resolved]  MakeMyTrip India — cancellation and refund money

My complaint is..14th february 2018 was my flight 15:10, emirates-514
Booking id.. Nn[protected]
But m late.. So flight miss, after 1hour i have cancel my own ticket, your website not receive my complaint, my complaint pending for 2 days, 16th feb company person call me about my cancellation, he tell me i give you only 18000 rupees only.. Why i accept this money.. I want my full money.. Either i will police complaint..
Thankss
cancellation and refund money
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May 6, 2018
Complaint marked as Resolved 
Mar 14, 2018

Complaint Status

MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2018
MakeMyTrip India Customer Care's response
Dear summit sajwan
Greetings from MakeMyTrip!!
In reference to your concern while validating your case we have found that our concern team has handled your case. They have checked with airline and they informed that, passenger had done the date change on same date at Dubai Airport and used the E-ticket in latter flight hence there will be not any refund as this ticket cannot be cancelled by the airline.
If airline promised you any refund please provide us any mail from airline end as airline denied cancellation of this booking.

Regards
Team-MakeMyTripCare.
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    MakeMyTrip India
    Customer Care Service
    Customer satisfaction rating
    48%
    Complaints
    5353
    Pending
    477
    Resolved
    2337
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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