[Resolved] MakeMyTrip India — cancellation fee

a1511989

from Delhi, Delhi

Address:	New Delhi, Delhi
Website:	makemytrip.com

We got an mail from mmt that now there is no charges are applied on flight ticket cancellation, on that basis i booked 2 tickets from go air, lucknow to delhi on dated 3rd december 2017 for 4th march 2018. But due to certain issue i cancelled this ticket on very next day on dated 4th december 2017 at 6.50 am.
Now am getting only rs.968 out of total paid amount rs.4648/-. Kindly help to get the refund of total amount. Also if required i can submit that mail to you

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Jan 14, 2018

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2017

MakeMyTrip India Customer Care's response Dear a1511989

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

Further, while looking into your concern we have found that a few important details are missing.

Please provide us with the following details: -

Booking id or
E-mail id entered at the time of booking.

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care