[Resolved]  MakeMyTrip India — cancellation of the flight booking

Address:

Rajkot, Gujarat, 360002

Dear sir/madam,
We have issue with cancellation of ticket with booking id: nn[protected].
Background:
1. My name is kishorbhai kava, i booked ticket from makemytrip with above booking id.
2. Before booking i had a telephonic conversation with your representative and booked ticket as directed.
3. When i booked my ticket i checked online it was showing as this flight is refundable with cancellation charge as inr 649.00 only.
Issue:
1. On 27th december as my travels plan have changed i tried to cancel ticket expecting a refund as advertised on site while booking.
2. But, to my very surprise that was not the case, refund amount is being showed as inr 00.00, whereas i was expecting the whole amount to be refunded.
3. I am not very happy with this. And it is realy very much need to change the date of travel and airlines too.
4. As am a regular makemytrip customer and frequently book flights using your website (My email id is: [protected]@kawapresses.com).
Can you please check and resolve this for us. Hope it works in our favor.
Any more information required please contact me on the above email address. [protected]@kawapresses.com
Thanking you,
With regards
Kishor kava