[Resolved] MakeMyTrip India — cancellation of ticket by jet airways due to cancellation of flights

Vandeep Shetty

from Mumbai, Maharashtra

Address:

A/2,Geetanjali Bldg ; Ciba Hsg Society, Amrut Nagar,Ghatkopar West, Mumbai City, Maharashtra, 400086

Booking id is nf[protected].
Booked two tickets which was cancelled due to cancellation of flight by jet airways.
The flight date was 25th april.2019.
Amt was 12276/-.
Even while trying to get the call ur number to too busy. Then we have to pay around rs 20000/- for two ticket. For the same route.
Now u have refunding only 500/- aa a token.
I want by full refund of my ticket cancellation which i have paid you.
Since the flight was cancelled not by me.
Overall i have to pay extra for those. Ticket basically u should reimburse.
I want my total refund of. Rs 12276/- booked through u. Which i have made payment to u.
Pls do the needful at the earliest.

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Jun 12, 2019

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

May 07, 2019

MakeMyTrip India Customer Care's response Dear Vandeep,
Regret the inconvenience!
In reference to your complained,

our team is following up and in constant touch with Jet Airways to get updates on your booking refunds and will keep you duly informed about the status of your refund. We will process the refund as soon as we receive it from the airline. Viewing their current situation, it is likely to take some time. We are unable to commit any timeline at the moment however rest assured that our team is working tirelessly to fast track the refund process for all our customers and you will be notified with the latest update/s.
Regards,
Team- MakeMyTrip Care