[Resolved] MakeMyTrip India — Case of cheating n unprofessional behaviour of misleading cashback promotions booking idNN[protected]

cooldude200928

from Pune, Maharashtra

Address:	411002
Website:	MAKEMYTRIP

Hi i m pawan dingra ..i booked 2 tickets of international flight to Singapore on 16th feb booking idNN[protected]..it was promotional offer that i[censored] use hdfc credit card on Thursday i ll be eligible for cashback of5000..so i booked tickets on Thursday 16th feb using a deal code HDFCINT ..After 21 days MAKEMYTRIP customer executive are like i didnt applied d deal code while booking d tickets so i am not eligible for cashback n they are asking me to submit a proof of dealcode being applied in form of screenshot whereas it wasn't mentioned in their t&c that its necessary to submit a proof..This is just a case of cheating n unprofessional behaviour from MAKEMYTRIP where they promise u of cashback but they don't fullfill their promises n cheat the consumer ..didnt expect such behaviour from a well known company like MAKEMYTRIP..i don't think i ll use MAKEMYTRIP for my future bookings n will ask all other consumers not to trust any cashback offers from MAKEMYTRIP..
Pawan Dingra
mail [protected]@gmail.com

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Jun 6, 2017

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

May 05, 2017

MakeMyTrip India Customer Care's response Dear Cooldude200928,
Greetings from MakeMyTrip!!
We are sorry to read about the issue, In reference to your complaint regarding the cash back not received. As we have checked the complete booking logs and found that as the deal code not reflected on the records of the booking so we were unable to proceed on the request. Hence we kindly request you to take the screen shots of the deal code applied on a booking or can also write us for making a booking to avoid such situation.
Kindly do let us know once you shared the screen shot with us.

Regards
Team-MakeMyTripCare.