[Resolved]  MakeMyTrip India — change in flight schedule not intimated regarding

We were terribly upset to receive a message about informing the change in the reaching time of indgo flight 6e976 at delhi on 6th march 2018 from 7.50am to 7.35am while we were not informed about the major change in the departure time of the same flight from 6.30 am to 4.55 am which would have totally collapsed our tour program.

How to rely upon your esteemed firm in our future dealings?
Was this information helpful?
No (0)
Yes (0)
May 29, 2018
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2018
MakeMyTrip India Customer Care's response
Dear tvkmurugan,

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

Further, while looking into your concern we have found that a few important details are missing.

Please provide us with the following details: -

Booking id
E-mail or Mobile number entered at the time of booking.

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MakeMyTrip India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    8073
    Pending
    0
    Resolved
    3068
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    View all MakeMyTrip India contact information