[Resolved] MakeMyTrip India — committed cash back amount of 15k not received - booking id nl[protected]

manbat97

from Mumbai, Maharashtra

Address:	Gurgaon, Haryana
Website:	MAKEMYTRIP.COM

I have booked one thailand package through make my trip in may end & at the time of booking make my trip has confirmed me that will get 15k cash back if i booked through my hdfc back credit card & same they have confirmed in writing also but still cash back has not received & every time they are giving a new excuse & not responding now

Nl[protected] - booking id

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Nov 6, 2017

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2017

MakeMyTrip India Customer Care's response Dear manbat97

Greetings of the day!!

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your concern, we apologize for delay in response, however, while validating your case we have found that, our concerned team has handled your case and provided you with the information regarding cash back of Inr 15, 000 which was processed on 02-Sep-17 from our end. Request you to please check with your bank if in case the same is still not reflecting in your account. We thank you for writing to us.

Regards,
Team-MakeMyTrip Care