[Resolved]  MakeMyTrip India — complain against the hotel booked for 25.09.17 at bhubaneswar, orisha

I have booked two rooms at hotel sutrupti, bhubaneswar on 4th sept'2017 vide pnr=23534450 booking id=nh2p[protected] for the date of 25 sept'2017. I just contact with mr. Leake at hotel sutrupti by this ph no-[protected] for the confirmation of hotel booking. I am surprised to learn from mr. Leake that there is no such booking showing in there system.
Pl contact to him & confirm me at an early date

Thanks & regards
Arup kumar gayen
[protected]
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Nov 13, 2017
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2017
MakeMyTrip India Customer Care's response
Dear Arup kr,

Greetings from MakeMyTrip!!

We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience and delay in response. Further, in reference to your complaint while validating the issue we have found that, your check-in was for 25-Sep. We hope your concern has been resolved. If in case it is still pending, we request you to please revert to us so that we can resolve this amicably.

Assuring you best of our services.
Team-MakeMyTrip Care
Complaint comments 

Comments

Hi team, I have cancelled one ticket by name Charith Reddy for 3rd September from Hyderabad by Indigo airlines. We have not received refund yet. Request you to help on this regard. Booking I'd: NF[protected]. I am unable to contact 24/7 customer care as no way to speak to phone banking officer. Name: Charith k Reddy. Thanks Lavanya, [protected]

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