We booked a cab from mmt from 30 september to 01 october. Mmt provided the detail that it is 540 km from delhi to mussoorrie and vice versa. Cab driver arrived at the pickup point. I called the driver and he stated that he has arrived at the pickup location and was expecting my call. We left delhi at 8:00 am and were expected to reach mussoorrie by 5:00 pm but we reached at our destination at 11 in the night. Driver drove at the speed of 50-60 kmps. When one of my fellow passengers asked him to drive a bit fast he shouted at her asking her to leave the cab and reach mussoorie from some other conveyance. The next day at 4 in the evening, cab owner called and asked to reach delhi by 12:00 am anyhow or else they will drop us in the middle. We had booked cab for 1st october and returning was excepted somewhere in the morning of 2nd october. While returning driver drove at the speed of more than 100 kmph. When we reached home driver informed that the total distance travelled was 702 km which according to mmt was 540 km. I logged a complaint at mmt but nothing till now has happened. I want my full money back as i feel cheated
Was this information helpful?
No (0)
Yes (0)
MakeMyTrip India customer support has been notified about the posted complaint.
Hello sir I am Rajiv sarpal owner of Hotel Sanjha chullha pathankot Punjab
BookID/voucher no [protected] payment not received 4rooms book on 1oct my mobile number is [protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
BookID/voucher no [protected] payment not received 4rooms book on 1oct my mobile number is [protected]