[Resolved]  MakeMyTrip India — complaint against my refund with reference id:[[protected]] cancellation

Address:Kolkata, West Bengal, 700089

Dear sir madam

Its been around one month make my trip has not refunded my amout inr, 9967 againt my international air ticket cancellation they are continouesly telling they have refunded the amount but the amout is no refelecting in my sb a/c and. The bank told me money is stuck in the payment gateway from which makemy trip has transfered so please help me getting my refund

Thanking you
Nikhil verma
[protected]
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Sep 22, 2018
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2018
MakeMyTrip India Customer Care's response
Hi nikverma06,

Greetings from MakeMyTrip.

We sincerely apologise for the inconvenience caused to you.

We have checked and found that we have processed the refund of the booking on 27th July 2018.

We would request you to kindly get in touch with your bank on this.

For further queries feel free to write to us.

Regards,
Team MakeMyTrip.
Verified Support
Aug 22, 2018
MakeMyTrip India Customer Care's response
Hi nikverma06,

Greetings from MakeMyTrip.

We sincerely apologise for the inconvenience caused to you.

We have checked and found that we have processed the refund of the booking on 23rd July 2018.

We would request you to kindly get in touch with your bank on this or share the bank statement from the date of transaction till today.

For further queries feel free to write to us.

Regards,
Team MakeMyTrip.
Verified Support
Aug 22, 2018
MakeMyTrip India Customer Care's response
Hi nikverma06,

Greetings from MakeMyTrip.

We sincerely apologise for the inconvenience caused to you.

We have checked and found that we have processed the refund of the booking on 23rd July 2018.

We would request you to kindly get in touch with your bank on this or raise the dispute against the said transaction.

Please find the bank ARN: onus20180727 and RRN: LSM[protected].

For further queries feel free to write to us.

Regards,
Team MakeMyTrip.
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