[Resolved]  MakeMyTrip India — complaints against hotel booking

Hi team,
I had a bad experience in this hotel i had to leave the hotel within 6hrs because there were no service provided no food no drinking water nothing was available... We were harassed by the hotel staffs. Kindly refund back my money. I had already raised a complaint but no response from makemytrip... Executives are not at all professional in makemytrip.
Find below the booking id
Nh[protected]
Pnr [protected]

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Sep 30, 2019
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2019
MakeMyTrip India Customer Care's response
Dear Customer,

Apologies for the trouble caused to you

We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. We have validated the case with hotel, they have completely denied for refund.
Any thing which you want for ad dons services are chargeable.

Regards,
Team- MakeMyTrip Care
Complaint comments 

Comments

Hi Team,

I want to get delete my account from MMT unfortunately there is no option available to delete Or deactivate.
I cannot find any other way out to delete it so
could you please do it from backend.
I do not find any use of the rewards points and do not use MMT on regular basis.

If required I will create new account.

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