[Resolved] MakeMyTrip India — date change request was denied | |||||
I had a booking for Mumbai Newark on 8th July 2018 but since my passport was still with the consulate I was not able to fly, so called make my trip for date change as on the ticket provided to me by mmt mentioned date change penalties of RS 7250 from 0 hrs to 365 days but the call center refused to do date change or refund and asked to contact air India and the air India asked to.contact mmt. I was misguided by mmt and because of that had to bear the loss of more than 1 lakh rupees. Was this information helpful? | |||||
Aug 26, 2018 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Jul 26, 2018 MakeMyTrip India Customer Care's response Hi firdos aftabi, We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Further, in reference to your complaint we have tried fetching details with the help of mobile number & e-mail id provided but, unable to retrieve any details so, while validating the issue we have found that a few important details are missing. Please provide us with the following details: - • Correct Booking id or • E-mail id/Mobile Number used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care | |||||
Add a Comment | |||||
39%
Complaints
8074
Pending
0
Resolved
3068
+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
View all MakeMyTrip India contact information
Post your Comment