[Resolved]  MakeMyTrip India — deactivation of mmt account

Address:Gurgaon, Haryana, 122016
Website:www.makemytrip.com

Hi,

I want to put forward my complaint stating that just like any other account i want to deactivate mmt account as i didnt like their services and i dont want to receive any promotional mails from them, stating that i called mmt customer care and asked them to remove my account and details from their database to which they denied as they can't do it. I want to complaint that mmt is using it's promotional mails to harass me mentally.
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Mar 3, 2018
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Jan 31, 2018
MakeMyTrip India Customer Care's response
Dear Nanendra1986,

Greetings from MakeMyTrip!!!

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused and delay in response.

Request you to please provide us with the following details: -

Registered Email address or Mobile number

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care
Complaint comments 

Comments

why cant there be a way of deactivating and deleting the account?
That is like you are not allowing user rights over his data and privacy.

I think even facebook has better policy than yours. I am writing to IT cell if this is not getting done.
???
How can i deactivate my account, i am not able to find option on site or mmt app..

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