[Resolved]  MakeMyTrip India — delaying in volvo bus service from delhi to manali on 21st december due to sudden change in volvo last moment

I make 2 seats booking by volvo bus on 21st december 2018 from delhi to manali through your site. You have not clearly mentioned your bus no. At all and at the last moment you have changed our bus.
Your boarding time was 10:00 pm but it has started moving after 12:00 pm this night.
And reaching time was 11:00 am but it has reached thr after 6:00 pm, due to this we have suffered heavy loss in manali.
Atleast u should inform passengers abt your changes.
U have wasted our full day and due to that we have suffered heavy loss there.
There was no facility at all in bus like drinking, blanket, etc and driver took many stoppage during tht travel... It was seem he was totally unknown by that route and driving was very slow.

I have suffered heavy loss so that i want my claim for that. Please reslove this issue and look into this matter.

I m sending details and find the attachment related to it.

Bus operator - himachal holiday tours
Bus no.- up22t8953
Passenger - charu gulati and rahul gulati
Seat no - 9 &10
Mob no.- [protected]
Make my trip bus id - nu[protected]