[Resolved]  MakeMyTrip India — didn't get refund even after 20 days

Booked a hotel in jalandhar, cancelled it on same day. All transaction was online. 12 days over no refund. Contacted their executives 4 times. 4 times and 4 different reasons. Some said rupay card needs time to receive refund. Some said 7-12 days more, some said go to your bank. I went bank with arn and rrn number which the executive gave me. Bank said they can't check status by typing any reference or code number. My first bus cancellation refunded reflected in bank on same day of cancellation but te hotel case is some different case. Where my money went. Rs. 1043. Bank didn't receive. I'm checking my account everyday. Mmt said we have processed. Then where it went? I can believe in ghost but not on mmt refund promise. It's been 20 days. Where is your refund promise?
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Mar 16, 2020
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2020
MakeMyTrip India Customer Care's response
Dear amit,
Apologies for the trouble caused to you
In reference to your complained, seems your issue has been resolved from the company side to our recent telephone interaction and email sent to you.
Incase you are not happy with the resolution. Please write to us by clicking on the below link
https://supportz.makemytrip.com/MyAccount/ChatHelp/LPmJpV0aH5JfqdoV1efd
Regards,
Team- MakeMyTrip Care
Complaint comments 

Comments

I have used MMT Travel finance, but the repayment is not coming in EMI, It says to pay the entire amount

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