Makemytrip India — double account

 
2 Reviews
India
 Ajay Suresh on Jul 12, 2019
I accidentally created 2 accounts in mmt. I was actually unknown about my first account created using my email. Then I attempted creating an account using my mobile number. Then I could find that my email was earlier registered while verification. Hence now I am having 2 accounts one with my number and other with my email. I want to delete my account registered with email so that I can register my email in the account created using mobile number. I could see any option to delete the account. Please help me with this issue.

Complaint Status


[Jul 12, 2019] MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
MakeMyTrip India Customer Care's response, Jul 15, 2019
Dear Customer,

Greetings from MakeMyTrip.com

We are sorry to read about the issue.
Please accept our sincere apologies for the inconvenience caused.

In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly.

We thank you for writing to us.

Regards,
Team - Makemytrip
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

I hav cancel my ticket long tim back . Still der is no refund of my money . It’s been almost at month now.

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    Customer satisfaction rating
    49%
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    Makemytrip India - double account