| Address: | DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2 Sector 25, Gurugram, Haryana 122002, India | | Website: | www.makemytrip.com |
As we booked 11 tickets from Mumbai - varanasi with PNR
Senior Citizen : 9 PP : R54WVY & Regular : 2 PP: AE9HMH
Booking ID - NF64AAS7N9MSC6405080
Booking ID - NF6QG7RU27DL8PR29612
While booking with Make My Trip Group booking Team confirmed that there will be no hidden charges applicable after our booking which also includes seat confirmation. But while doing web check-in it will cost me 150-250 Rs PP. So it will be around[protected] Rs. Extra.
With the continuous call up to the Make my Trip Group bookings team to Helpline +[protected] Make My Trip employees diverting the call from one Employee to another.
We asked for the senior person to contact and consider our problem but no reply from MMT Team end either by email or on call also.
As we did Group Booking for Senior citizens with you, I hope you understand my concern.
Hope this mail considers the problem we are facing and hope you resolve the issue on an urgent basis and provide the solution for the same.
Regards,
Nisha Was this information helpful? | 
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