[Resolved] MakeMyTrip India — flight booking failed

jane khon

from Guwahati, Assam

Address:

Imphal East, Manipur

Hi! I need help with booking failed. I already paid the amount of rs 8830 for flight (Round trip) from imphal to guwahati for 5-01-18, flight no indigo 6e 3906 and from guwahati to imphal for 9-01-18, flight no indigo 6e 186 for two person on 7-11-17. I got msg on my phone that they received the amount successfully with reference no. But i didn't get any e ticket. And amount is also not refunded yet. So please do inquire about this matter as soon as possible.

Was this information helpful?

No (0)

Yes (0)

Dec 16, 2017

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2017

MakeMyTrip India Customer Care's response Dear jane khon

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

Further, while looking into your concern we have found that a few important details are missing.

Please provide us with the following details: -

Booking id or
E-mail id/Mobile Number entered at the time of booking.

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care