[Resolved] MakeMyTrip India — flight cancellation refund

[Resolved] MakeMyTrip India — flight cancellation refund

Y Yogita Manwani from Surat, Gujarat

Hi, This is in reference with my international travel cancellation by flight. I have tried to connect with customer care (Email, phone and chat) regarding refund status but haven't received any update so far on refund amount promised. Booking id - nn[protected] Vadodara - london (Heathrow) - round trip flight Departure flight - sat, 16 mar 16 mar '19 09:30 pm - bdq - vadodara 17 mar '19 07:00 am - lhr - london (Heathrow) 30 mar '19 09:05 pm - lhr - london (Heathrow) terminal 4 31 mar '19 09:00 pm - bdq - vadodara Kindly provide an update and process my refund soon. It is already beyond a month!! +1 photos Was this information helpful? No (0) Yes (0)
Jun 15, 2019 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support May 06, 2019 MakeMyTrip India Customer Care's response Dear Yogita, Regret the inconvenience! In reference to your complained, our team is following up and in constant touch with Jet Airways to get updates on your booking refunds and will keep you duly informed about the status of your refund. We will process the refund as soon as we receive it from the airline. Viewing their current situation, it is likely to take some time. We are unable to commit any timeline at the moment however rest assured that our team is working tirelessly to fast track the refund process for all our customers and you will be notified with the latest update/s. Regards, Team- MakeMyTrip Care
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