[Resolved] MakeMyTrip India — flight ticket booked with mistakes in name and not responding properly.

Dont know what r u expecting of me.. .....

from Matabhanga, West Bengal

Address:	Chennai, Tamil Nadu, 600116
Website:	makemytrip

We booked 7 tickets from chennai to srilanka in srilankan airways through makemytrip. The guy who took our bookings over booked the six tickets properly, but made a mistake in the 7th name, i. E. Instead of "srinivasan nellikuppam chakkarapani naidu" he booked with "shrinivasan nellikuppan chakkarapani naidu".

We called up makemytrip booking office for resolving this 7 times and every time they say that the person who took this booking has come to office yet. No one is owing their mistake.

We are not sure whether they will resolve this issue, need urgent help

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Jan 30, 2018

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2017

MakeMyTrip India Customer Care's response Dear Dont know what r u expecting of me.. ...

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

Further, while looking into your concern we have found that a few important details are missing.

Please provide us with the following details: -

Booking id or
E-mail id/mobile number entered at the time of booking.

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care