[Resolved] MakeMyTrip India — flight ticket not confirmed but amount deducted | |||
Hi, I did booking of flight on 10th of Jun 2019 on flipkart which is collaborated with flipkart for ticket booking system, when i did flight ticket after putting correct otp on payment otp screen amount got deducted from my credit card but ticket was not confirmed and that transaction was not anywhere available on MMT site or app, flipkart customer care informed it was success from there end but held at MMT end. MMT customer support is worst till date i ever experienced with. I wrote to MMT support but still no response. MMT you should really work hard on payment APIs if it is giving these types of experience to customers your company will be annihilate very soon. My no. +91-[protected] if in case you want to check more on this complaint. Was this information helpful? | |||
Jul 29, 2019 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Jun 28, 2019 MakeMyTrip India Customer Care's response Dear Customer, Greetings from MakeMyTrip.com We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly. We thank you for writing to us. Regards, Team - Makemytrip | |||
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