[Resolved]  MakeMyTrip India — Fraud activity is being conducted

Address:DLF Building Number - 5, Tower B, Gurgaon Sector 25, Gurgaon - 122001

I had a book at heritage group of house boat Srinagar from MakeMyTrip App on 4th of May, costing me RS 20709. When we (family) went there, it was totally different from what they have shown in the picture and has no amenities mentioned on the mmt app. So, we moved away to another hotel and didn’t check in to heritage group of house boat. I raised refund request on 4th May 23 at 1:30PM itself. It now have not received my money back after getting cheated by MakeMyTrip.
Later, I saw reviews regarding the property, so many people had stated the same that pictures uploaded are different than what actually the property is at the location.
Also, after communicating with mmt agent, I got to know that property owner does have GST registration. Which makes it illegal in itself. I have all the pictures & videos which I have already sent to mmt multiple time and have not got my money back.
MakeMyTrip is looting people and promoting this fraudulent activity by showing false images and making fake promises regarding services available at the location on their app and taking people’s money. It has been more than 20 days, I have not received my money. This fraud should be stopped as soon as possible.
+12 photos
+1 videos
Was this information helpful?
No (0)
Yes (0)
Jun 3, 2023
Complaint marked as Resolved 
No communication has been made by them till yet. I have not received any Response what so ever from makemytrip. Therefore, my complaint in NOT resolved yet
MakeMyTrip India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MakeMyTrip India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    8073
    Pending
    0
    Resolved
    3068
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    View all MakeMyTrip India contact information