[Resolved]  MakeMyTrip India — harashed journey from delhi to varanasi in bus

Address:

New Delhi, Delhi

As i had boked a bus ticket on date 4th may 2019 through ganesh travels and site is make my trip india. I have also made a feedback but there was not any further response from mmt. My complaint is as ticket was resgissterd for my parents and they made a round to police station beacuse of bus driver and conductor. They were also questioned by police because the bus was 2 hours late and its real timing was 11 pm. They were alone on 01am on the highway road. It was also a risky thing because it was unsafe area. By 4 am they left police station as police left them by that time only. Other pasengers also get disturbed by that bus because driver and conductor was in police remand. So i am requeating you that go through the matter.
My ticket id is -[protected]

Delhi to varanasi
Mmt booking id: nu[protected]
Operator pnr:[protected]
Operator name: gangesh tours and travels
Dept date: 04/05/2019
Seats: n, 1
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Boarding time: 11:20 pm
Boarding pt: crown plaza parking mayur vihar.
Landmark: crown plaza parking mayur vihar,
Address: crown plaza parking mayur vihar landmark: crown plaza parking mayur vihar,
Contact: varanasi,
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Drop pt: varanasi,
Address: [protected], [protected], [protected],
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Thanks,
Team makemytrip (Mmt).