[Resolved]  MakeMyTrip India — hotel booking at hotel marine plaza, mumbai

I have made a booking for stay at the above hotel for 5 nights stay (May 13-18). At the time of booking you site showed me the rate to be rs.7, 380/ per night. The total charges accordingly should be rs.36, 900/. However an amount of rs.45, 072/ was charged. I request you to look into the matter and refund the excess paid, asap
My booking id nh[protected]
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Jul 2, 2019
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
May 22, 2019
MakeMyTrip India Customer Care's response
Dear Venkata,

Regret the inconvenience

We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience.
Please note we have forwarded the query to the concerned team and they will get in touch with you.
Regards,
Team- MakeMyTrip Care
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