[Resolved]  MakeMyTrip India — hotel cleanliness and service

Address:Chennai, Tamil Nadu, 695011

Iam job t shajan & iam from trivandrum. We had booked a hotel in chennai named clarion near us consulate, which is a 4 star hotel. We r 3 people in 1 room. U charged me around 5300rs per night
My compliants
1. They just give me a mattress without a cot. What iam i supposed to do.. U want me to lie in the floor.
2. The bathroom is very untidy. How iam i supposed to take a bath in that.
After paying this much amount, this is the services what i get from makemy trip and the hotel staff
This is absolutely ridiculous & disgusting
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Apr 10, 2019
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2019
MakeMyTrip India Customer Care's response
Dear Job,

Regret the inconvenience

We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further.

Regards,
Team- MakeMyTrip Care
Complaint comments 

Comments

Every time in getting message from make my trip.com it is annoying even i cant block the msgs also I'm not finding an option fir deleting the account its the worstt app Pls delete my mmt account. [protected]@gmail.com

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