MakeMyTrip India — hotel denied check in

Address:

Thane, Maharashtra, 401701

Hi team i booked hotel for 3 days 2 rooms in ahmedabad last 1 november 2019. When i was reached at hotel on 1 nov hotel denied cheak in, hotel management told payment issue we not accepting online payment. Imegitely i call customer care of make my trip but they couldn't solved problem. I told them returns my online payment in my account. Upto 10 days completed but they are not confirm with refund so please tell me what will be next action by me?