[Resolved]  MakeMyTrip India — I had booking in hotel then also hotel not giving booking

I had booking in hotel in cochin hotel denied to give check in and make my trip tells give my 20 mins i will do something i was roming on road for 4 hrs
After 4 hrs i got room
Same problem happen again in allepey they also not giving check in i am not getting if they don't want to give check in why they are taking booking
In allepey also i didn't got check in hotel told to give extra money then they will give room i had to pay extra money
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Sep 28, 2019
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2019
MakeMyTrip India Customer Care's response
Dear Hemal,

Apologies for the trouble caused to you

We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further. You may also share the E-mail address or the phone number which you used at the time of booking.

Regards,
Team- MakeMyTrip Care.
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