[Resolved] MakeMyTrip India — I want to delete my account permanently..
SSasankG on Jul 12, 2019
I'm not willing to submit my photo id at any cost. And i don't want to be a part of mmt users directory.
Kindly delete the account from your database.
Complaint marked as Resolved 2019-07-25 20:08:10
After complaining on Consumer complaints or what so ever. MMT asked for booking details instead of ID proof, why don't they just give multiple options to verify customer identity?? why don't they give customer an option to delete their account directly from their settings page without any hassle??
[Jul 12, 2019] MakeMyTrip India customer support has been notified about the posted complaint.
Verified SupportMakeMyTrip India Customer Care's response Jul 15, 2019
Greetings from MakeMyTrip.com
We are sorry to read about the issue.
Please accept our sincere apologies for the inconvenience caused.
In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly.
We thank you for writing to us.
Team - Makemytrip
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