[Resolved] MakeMyTrip India — I want to delete my account permanently.. | |
Recently i booked hotel on mmt. Service was horrible.. Without any further due i decided to delete my account rather than making issue of it.. So i sent an email to mmt privacy email to delete my account.in return they asked me to send photo id to delete my account. I've sent an email through mmt account verified email id, if they have any questions or problems they should call be on registered phone number to cross check.. Why should i give my valuable id proof to some x person who i don't even know? As a consumer i should have right to delete my account on my own and there is no such option. You should mention on sign up page that there is no delete option or in privacy policy (Just mentioned as send email to x email to delete account). They failed to provide proper service and information before and after signing up. I'm not willing to submit my photo id at any cost. And i don't want to be a part of mmt users directory. Kindly delete the account from your database. Regards, Sasank Was this information helpful? | |
Jul 25, 2019 Complaint marked as Resolved After complaining on Consumer complaints or what so ever. MMT asked for booking details instead of ID proof, why don't they just give multiple options to verify customer identity?? why don't they give customer an option to delete their account directly from their settings page without any hassle?? MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Jul 15, 2019 MakeMyTrip India Customer Care's response Dear Customer, Greetings from MakeMyTrip.com We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly. We thank you for writing to us. Regards, Team - Makemytrip | |
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